Very happy with treatment I get from Dr Ali Bilgrami. Everything is always well explained. Would recommend
Fantastic practice and excellent service. Very happy. Would definitely recommend
My experiences with dentists in the past have not been so pleasant. However, when I came to Dental Lounge, I was treated with extreme compassion. The staff is so friendly and the doctors are very knowledgeable. I will always come back here for my dental needs
Today was the first visit for myself and my son. He went first. I explained I was nervous. While he was in the chair other staff came and went out of the room. The worst being one who went over to a sink and was putting metal, clanging things into a box and left. Not one apologised for interrupting, or said anything much less 'excuse me'. No privacy, no respect. I became quite wound up (Some of those metal things looked pretty unpleasant and my dental experiences in some places have been horrible, so not happy at all.) When I mentioned about people just coming and going, the dentist told me the staff have every right to be there. I left and will not be back. I heard there are good dentists in there, and the one who treated my other son was lovely, so I'm disappointed. Anyone else who feels vulnerable lying down and powerless in the chair like me finds making any visit to the dentist difficult. Making nervous patients feel valued, reassured and comfortable? Not a priority in this place. Staff rights to wander in and out matter more. That is not ok.
Fantastic practice. Always greeted with a smile and a great dental service. Deserves a 5 star rating.
Dental Lounge is a UK Dentist based in Haddington, Scotland. Dental Lounge is located at 40 Court St, Haddington EH41 3NP, UK.
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